Trust deposit instructions
How deposits reach our Alberta real estate trust account — and how to be certain the instructions you are following are really ours.
Read this before you send money
We do not publish our bank account details on this website. Full wire and direct-deposit coordinates are issued only in the signed deposit instruction document for your specific transaction, sent from deals@alpharealtyinc.ca.
We never change banking details by email. If you receive a message that appears to come from us with new or amended account information, treat it as fraudulent until you have confirmed it by calling our office on 587-800-3686 — using this number, not a number contained in that message.
Getting your instructions
Email deals@alpharealtyinc.ca with the property address and your transaction, and we will send the deposit instruction document for that file. Please direct all commission, invoice and deposit enquiries to that address — other addresses may not be monitored and using them can cause delays.
Four ways to deposit
Choose the method that fits the amount and your timing. Whichever you use, email the payment proof and the property address to deals@alpharealtyinc.ca.
Wire transfer
Best for larger deposits and for funds coming from outside Canada.
- Full beneficiary and bank details are provided in your signed deposit instruction document — never by email alone, and never from this page.
- A $50 bank processing fee applies to all incoming wire transfers. Send the deposit amount plus $50 so the trust account receives the full deposit.
- Your own bank's wire fee varies and should be paid separately, not deducted from the transfer amount.
- Email the wire transfer slip and the property address to deals@alpharealtyinc.ca.
- Allow 2–5 business days for the funds to appear in the trust account.
Direct deposit at the bank
A bank draft or certified cheque deposited in person at our bank.
- Obtain a bank draft or certified cheque for the deposit amount, payable to RealMaster Alpha Realty Inc.
- Take it to any branch of our bank and have the teller deposit it to the real estate trust account shown in your instruction document.
- Email a picture or copy of the cheque, the deposit receipt and the property address to deals@alpharealtyinc.ca.
- Please avoid depositing cash. Cash deposits carry a bank charge of five dollars ($5.00) per one thousand dollars ($1,000.00), which will be added to your deposit.
Interac e-Transfer
Convenient for smaller deposits, subject to your bank's limits.
- Send the e-Transfer to re.trust@alpharealtyinc.ca. No password is needed — this address is set up for auto-deposit.
- Email the payment proof and the property address to deals@alpharealtyinc.ca.
- Your bank may cap e-Transfer amounts per transaction or per day. For larger deposits, use a wire transfer or a bank draft instead.
In-person cheque drop-off
Please use this option only if the three methods above will not work for you.
- Place the bank draft, certified cheque or cheque in a sealed envelope. Print “RealMaster Alpha Realty Inc.” on the envelope as the recipient, together with the property address.
- Before delivering it, keep a clear copy or photo of both the cheque and the sealed envelope.
- Deliver the cheque to the location handling your transaction during office hours. Addresses are in the page footer; contact deals@alpharealtyinc.ca if you have questions.
- Our offices do not issue receipts for dropped-off envelopes. Email the copies to deals@alpharealtyinc.ca as soon as you have delivered it — that email is your record of delivery.
Office addresses
Both locations accept cheques during office hours. Addresses are listed at the bottom of the page. Please contact us to arrange a consultation.
Common questions
How do I know the instructions I received are genuine?
Genuine instructions come from deals@alpharealtyinc.ca as a document naming your specific property. If anything differs from a previous set of instructions — the account number, the bank, the email domain, or the urgency — call our office on 587-800-3686 and confirm before sending funds. We will never be annoyed that you checked.
Will you confirm that my deposit arrived?
Yes. Send the payment proof and property address to deals@alpharealtyinc.ca and we confirm receipt in writing once the funds clear the trust account. Wires can take 2–5 business days to appear.
Why is there a $50 wire fee?
Our bank charges a processing fee on every incoming wire. We pass it through at cost rather than netting it out of your deposit, which would leave the trust account short of the amount your contract requires.
Can I pay the deposit by credit card?
No. Real estate deposits must be held in a trust account and are accepted only by the methods above.
Prefer to start by email?
Send us the property address and what you are trying to do. You will get a real answer from a person, not an automated reply.